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Methods of Payment

We accept most major credit cards (Visa, Mastercard, and American Express) as well as Paypal and KLARNA. All payment information is transferred from your computer to our servers using a secure, encrypted protocol (https). As part of our ongoing efforts to combat credit card fraud, we may require additional identification verification for international and/or large orders.

When will my order be shipped?

We strive for same-day processing on most orders, but please allow up to 3 business days for shipping confirmation, especially during busy periods.

Returns and Exchanges

Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund, store credit, or exchange. Please note it may take 3-4 business days for the funds to return to your bank account once the refund has been processed. Shipping and handling is non-refundable and all sale/discounted items are final purchase. The return shipping costs 30 euros. Under no circumstances can we accept a return in-store for an online purchase.

You are expected to complete your return shipment yourself through any postal service within 30 days. However you will be responsible for the full cost of returning the parcel, and the products will be your responsibility until they reach our warehouse.

We recommend obtaining a proof-of-postage (receipt) when returning goods to us. The moment we receive your parcel, we’ll arrange your refund and send you a notification email. If you have any questions regarding your return, simply contact our Customer Support.

Return address

Seagull-Eye Group

Lergöksgatan 14

421 50 Västra Frölunda

Sweden