Payment Methods
We accept most major credit cards (Visa, Mastercard, and American Express), as well as Paypal and Qliro. All payment information is securely transmitted from your computer to our servers using an encrypted protocol (https). As part of our ongoing efforts to combat credit card fraud, we may require additional identification verification for international and/or large orders.
Payment will be charged within 1-3 business days from the order being placed on our website.
When will my order be shipped?
1-3 days
Returns and Exchanges
Items returned within 14 days from the original delivery date in the same condition as when they were received are eligible for a full refund, store credit, or exchange. Please note that it may take 3-4 business days for funds to be returned to your bank account once the refund has been processed. The return is free of charge.
If you have any questions regarding your return, simply contact our customer support.
Claims
In the case of suspected manufacturing defects, such as broken seams or a faulty zipper, there may be grounds to exercise your warranty rights. We adhere to the recommendations of the Consumer Agency, which grants consumers the right to seek compensation within 3 years from the date of delivery. We evaluate the right to compensation on a case-by-case basis. You can read more on the Consumer Agency’s website here.
Return Address
Seagull-Eye Group
Lergöksgatan 14
421 50 Västra Frölunda
Sweden
Seagull-eye group AB
Org.nr: 556445-3628